Ooredoo’s success journey crowned by remarkable milestones in 2020
KUWAIT: COVID-19 has become a part of the equation of our lives, but not the entire equation. In fact, it is merely a signpost that unexpected events happen, but also such crises prove the human’s ability to adapt and the corporates’ capability to sustain.
Ooredoo and Tamdeen Group
Sustainability requires struggle, and fulfillment is earned only by taking the right real-time decisions and managing the struggles. Ooredoo Telecom, the first to introduce innovative digital services in Kuwait, has been again an extraordinary performer during the tough times the world went through, and achieved greatness.
Ooredoo Kuwait’s Chief Executive Officer, Abdulaziz Yaqoub Al-Babtain said: “Being “an average” is the standard of failure, while being “an extraordinary” is our culture’s standard of success. Today, we mark this year by celebrating everything we have accomplished – from bringing new innovative digital solutions to our customers, to supporting the government and community during the crisis, partnering with well-established companies, and more.”
In March 2020 which was the beginning of the outbreak, the company reaffirmed its support by collaborating with the Information Technology Regulatory Authority (CITRA) by providing customers with free 5GB internet and free calls for one month. Ooredoo Kuwait also launched its ‘Be Safe. Be Home. Be Online’ campaign which featured an array of digital offers and services designed to support customers and to ensure they are well connected and informed during the Coronavirus outbreak in the country.
Ooredoo Kuwait also took a serious role in helping businesses thrive through launching exciting offers targeting companies in the country with the aim of helping them run their business smoothly and to stay connected; especially as the country is preparing for Phase 3 of the ‘gradual return to normal life’.
Ooredoo Kuwait celebrated 1000 days of launching its state of the art data center with zero downtime since its launch in 2017. This comes to further reiterate the company’s commitment to being one of the leading companies in information technology solutions, and the company of choice for prospective clients searching for ICT solutions, catering especially for the needs of corporates and businesses. The data center provides a suite of managed hosting services tailor-made to fit corporate and business needs. These services are ideal for corporates and businesses looking to better manage their data, platforms and applications.
More and above, Ooredoo Kuwait launched its all-new “Shamel Pro” on Monday, 19 October 2020, which was a big step that added to the company’s portfolio. The hard work of Ooredoo’s team has paid off as they have proudly stated that they gained more than 1,000 new “Shamel Pro” customers in the first two days of its launching. Ooredoo Kuwait never ceases to amaze its customers with its constant captivating products and services, and “Shamel Pro” takes Ooredoo’s digital customer experience to the next level through its three different plans that were designed and built around the needs and passions of the local consumer market be it travelling, gaming or entertainment.
The company’s headquarters opened its doors on Friday, 20 November, 2020 at mid-night amid with adherence to social distancing and safety measures to welcome customers who were keen on the two-day exclusive offer by Ooredoo, iPhone 12 launch offer on Shamel starting from KWD 25 per month. The hard work of the team has paid off, and the successful event was the talk of the town.
Ooredoo Kuwait also launched its Edunation Learning Platform, the provider of a new-age, learning environment. Ooredoo is the first telecommunications company in Kuwait to launch such a platform. Edunation is a provider of a new-age, learning environment. It strives to help students capitalize on teachable moments by giving them instant access to knowledge at all times. The platform resembles the full classroom experience, with online conferencing and the ability to conduct exams and complete assignments virtually. The Platform also allows educators, students, and parents to communicate easily online.
Partnerships
Ooredoo Telecom, the first to introduce innovative digital services in Kuwait, is reshaping the age of information and insight through innovative partnerships. The company is launching state-of-the-art IPv6 and be 5G/IoT ready for faster mobile data customer experience and evolution of smarter network. The partnership between Ooredoo and Wipro Limited enables the services on Ooredoo’s mobile network in Kuwait. Wipro leveraged a dual-stack solution through network devices that translate Internet Protocol (IPv4) and (IPv6) to provide futuristic, reliable, secure, and faster mobile data experience.
Ooredoo represented by Fast Telco has also been recognized as a Gold Partner in the Aruba Partner Ready for Networking Program with Hewlett Packard Enterprise. It has also signed up to be Aruba’s first Managed Service Provider (MSP) in Kuwait. Gold Certified Partners are recognized for having some of the industry’s best-trained network engineers and demonstrating the highest level of expertise in planning, designing, implementing, and supporting complex networking, security, and wireless solutions.
